Use of personal information policy (GDPR)
Last updated: 26/03/2021Summary
We respect the EU's General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won't find any complicated legal terms or long passages of unreadable text. We've no desire to trick you into agreeing to something you might later regret.
Our policy covers
- Why we value your privacy
- How we collect information
- What information we hold
- Where we store your information
- What we use your information for
- Who's responsible for your information at our company
- Who has access to information about you
- The steps we take to keep your information private
- How to complain
- Changes to the policy
Why we value your privacy
We value your privacy as much as we do our own, so we're committed to keeping your personal and business information safe. We're uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We'll never use your personal information for any reason other than why you gave it, and we'll never give anyone access to it unless we're forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your inquiry.
Our website doesn't use cookies or scripts that were designed to track the websites you visit. We don't use analytics or native social media 'like' or 'sharing' buttons which also build profiles of your internet activity.
What information we hold
When you contact us by email or through our website, we collect your name, email address and phone number.
If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
Where we store your information
When you contact us by email or through our website, we store your your information on our secure email service.
What we use your information for
We will use your information to respond to your inquiry only - never for any other purpose. If you do business with us, we will send you invoices, statements, or reminders.
Who's responsible for your information at our company
David Middleton, our Managing Director, is responsible for the security of your information. You can contact him by email at gdpr@appleberrydesigns.com if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you've provided, but individual employees have access to only what they need to do their job.
The steps we take to keep your information private
The computers we use are all encrypted and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they're started or after 1 minute of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
How to complain
We take complaints very seriously. If you've any reason to complain about the ways we handle your privacy, please contact David Middleton by email at gdpr@appleberrydesigns.com.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.